Privacy Policy of Cleobetra Casino
At Cleobetra Casino, we prioritize the confidentiality and security of our Canadian users'
personal information. This Privacy Policy is a formal declaration of our data management practices
at cleobetra-casino.cloud. Our goal is to ensure that every interaction you have with our platform
is governed by transparency, security, and a deep respect for your digital rights under the Canadian
privacy framework.
By continuing to browse, you may allow the use of cookies according to your preferences. Where required by law, we will ask for your consent before activating non-essential cookies.
Data Categories Subject to Processing
To provide a secure and functional gaming environment, we must process various types
of data. We maintain a principle of data minimization, collecting only what is necessary for the
operation of the platform.
Identity and Contact Information During the account creation and verification process, we
collect identifiers such as your full name, date of birth (to verify you are 18+), residential
address, and email address. This information is required to satisfy identity verification
protocols.
Technical and Device Information When you access cleobetra-casino.cloud, our servers
automatically log technical details including your IP address, device type, operating system
version, and browser specifications. This is vital for ensuring platform compatibility and
monitoring for unauthorized access.
Usage and Behavioral Interaction Data We maintain records of how you interact with our services.
This includes your gaming history, the time spent on specific pages, and your navigation
patterns. This information helps us improve our interface and detect irregular patterns.
Financial Transaction Records We keep a history of financial transactions performed on the
platform, including deposits and withdrawals. Please note that sensitive payment credentials are
processed through encrypted third-party gateways and are not stored in their entirety on our
local servers.
Cookies are small text files that a site can save on your browser or device. They are often used for the platform to function correctly, to remember choices (e.g., language) and to understand how the service is used.
In addition to cookies, we may use equivalent technologies (e.g., local browser identifiers) for comparable purposes.
Legal Bases for Data Processing
We process your information under several legal grounds:
- Contractual Necessity: To manage your account and deliver services.
- Legitimate Interests: To improve platform security and prevent fraud.
- Legal Obligation: To comply with Canadian reporting requirements.
- Consent: Where you have explicitly opted in for specific features.
We use cookies to:
- maintain the session and enable essential functions (login, security, fraud prevention);
- improve service performance and stability;
- remember settings and preferences;
- measure platform usage to identify errors and optimize the experience;
- when applicable, display more relevant content or communications based on interests.
Functional Application of Your Data
Cleobetra Casino uses your data primarily to verify your eligibility and maintain your
user account. We facilitate secure transactions and provide technical support. Diagnostic data
is used to monitor for fraudulent activity or terms of service violations. We also analyze
high-level user trends to enhance technical performance.
Strictly necessary cookies
These are essential for the service to function. Without them, some features would not be available (e.g., authentication, security, load balancing). These cookies normally cannot be deactivated from our preference system, although you can manage them from your browser (see corresponding section).
Performance and analytics cookies
They help understand how the platform is used (e.g., pages visited, loading times, error events). The collected information is usually aggregated to compile statistics and improve the service. Where applicable, they are activated only with your consent.
Functionality cookies
They allow us to remember choices to provide a more consistent experience (e.g., region, language, display settings). They may be activated by our tools or by integrated components, and in certain cases, they require your consent.
Advertising and targeting cookies
If we ever use targeting cookies, their purpose would be to limit repetitions, measure campaigns, and display content more in line with interests. If we do not perform interest-based advertising, this category may be disabled or used in a limited way. When present, it will be managed by consent, and you can reject them without losing access to essential functions.
Strategic Data Retention Principles
We retain personal information only for as long as is strictly necessary to fulfill
the purposes outlined in this policy or to comply with Canadian legal and accounting retention
periods. Once data is no longer required, it is subjected to secure disposal protocols or
irreversible anonymization.
Where applicable, you will see a cookie notice that allows you to:
- accept all non-essential cookies;
- reject non-essential cookies;
- configure by categories (e.g., analytics or functionality).
You can modify your decision at any time from the privacy/cookie options available on the platform or by resetting cookies in your browser. Please note that revoking consent does not affect the legality of prior use based on your authorization.
Data Sharing and Third-Party Processors
Cleobetra Casino does not sell or rent your personal information. We may share data
with technical service providers who assist in hosting, security monitoring, and platform
analytics. We may also share information with law enforcement only when compelled by a valid
legal request or to protect the safety of our users.
You can control cookies from your browser settings. In general, you can:
- open browser settings or preferences;
- look for the “Privacy”, “Cookies” or “Site Data” section;
- choose to block third-party cookies, block all, or allow them;
- delete stored cookies and data;
- restart the browser to apply changes.
If you block strictly necessary cookies, some functions may fail (e.g., staying logged in).
Global Data Movements and Transfers
As an online platform, our technical infrastructure may involve servers located
outside of Canada. We ensure that any international data transfers are protected by reasonable
safeguards, ensuring a level of protection consistent with Canadian privacy standards.
Some functions may rely on external providers (e.g., measurement services, security, or integrated functionalities). These third parties may set their own cookies or identifiers. We do not control the internal functioning of these technologies, but we strive to limit their use to what is necessary and require reasonable standards of security and confidentiality.
Technical Security and Integrity Measures
We implement a multi-layered security strategy, including Transport Layer Security
(TLS) encryption, robust firewalls, and strict internal access controls. While we take every
reasonable effort, no digital system can guarantee absolute immunity. We encourage users to use
unique, complex passwords.
A cookie can be:
- session: deleted when the browser is closed;
- persistent: remains for a defined period or until you delete it.
The duration depends on its purpose (e.g., security, preferences, measurement) and is adjusted to be proportional to the objective.
Your Digital Rights and Data Access
In accordance with transparency standards, Canadian users hold several rights
regarding their data:
- Access: You may request a summary of the personal data we hold about
you.
- Correction: You have the right to request the rectification of any
inaccurate information.
- Objection: You may object to the processing of your data for specific
purposes.
- Deletion: Under certain conditions, you may request the removal of
your records.
We may update this policy to reflect technical, operational, or legal changes. The current version will be the one published on the platform with its update date.
Contact for Privacy Requests
If you have questions regarding this policy or wish to exercise your data rights,
please contact our privacy officer at: Email: [email protected]
If you have questions about the use of cookies or wish to exercise options related to your preferences, contact us:
- Email: [email protected]
- Phone: +52 55 4168 2930
- Address: Av. Paseo de la Reforma 222, 9th Floor, Col. Juárez, Cuauhtémoc, C.P. 06600, Mexico City,
Mexico